Device commissioning issue

Dear All

        i have this message while trying to commission a fieldbus device

unable to load the block windows resource file

D:\Deltav\Dvdata\Amsdevices\000310\2000\2000R_Rev3_dll

on another one i have

Unable to load the block windows resource file:

D:\deltav\amsdevices\001151\3051\3051R_Rev23_dll

then another device cannot comission from the place holder it shows commision when right clicked to bring the context menu, but does not show up in list of decommissioned devices. thanks

  • In reply to Andre Dicaire:

    Molly I would most definitely follow Andre's advice regarding backing up the database.

    If the device won't show in decommissioned devices - as Andre says not sure how things worked back then. But you can try diagnostics and see if you see an unknown device(s) there. (right-click segemnt, select "Diagnostics"). If you see it there it may be that you don't have the current or correct DD (device descriptor) for the instrument. It appears you can still get DD's for version 7, try looking here:
    www.emerson.com/.../software-downloads-drivers