Emerson Exchange 365

Deltav Operate Crashes with no errors or alarms

DeltaV V14 using a VRTX system.  Dell Wyse 5070 Thin Clients.  Deltav Operate closes and has to be reopened from FlexLock.  This is happening on three different operator stations all are VM's hosted on a VRTX.  11 other operator stations seem to be working fine.  Without an error I checked Event Viewer but found no relevant errors.  The issue occurs randomly and is not predictable.  Has anyone experience this before? 

• DeltaV Operate

Jarod Howard

• 4 Sep 2021 3:23 PM
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2 Replies

• John Rezabek

  

  • 7 Sep 2021 1:38 PM

  Curious if you have been applying hotfixes - I believe we are up to "21" now for workstation software. One issue is embedded trends - this seems to cause issues for Operate although I haven't seen the random crash behavior for a while. Somewhere around 14 - 18 hotfix I think it ceased to be a problem. I am not running VM's so I don't know if there are other issues around that architecture.

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• Jarod Howard

  

  • 23 Sep 2021 5:58 PM

  In reply to John Rezabek:

  Hotfixes fixed me, thank you

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