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Serial Card, 2 ports, RS232/RS485 - Red-Error LED Continuous fault Indication

Dear All,

My purpose is to connect the loading Control system (Smith Meter AccuLoad III to the DCS (Emerson DeltaV M series).

Communication characteristics: Modbus Rs485 full duplex, the DCS is the master and the Smith Meter AccuLoad III is the Slave.

With the instrumentation team, we prepared the adequate wiring between both units.

I Installed a new serial Card, 2 ports, RS232/RS485 and I performed the adequate configuration (enable the port, add a device, configure the datasets)
After several tests and download and after lunching the Diagnostics in DeltaV a new message appears "ConfbutNotPresent prog".

Results:
- Communication lost between controller and Serial card
- Red-Error LED is showing a continuous fault Indication

Actions
- I removed the card and reinstalled again problem persisting.
- I installed the card in a new slot and reconfigured it, but the problem is persisting.

Question:
- can we say that the serial card is damaged?
- Do you think that a download of controller can solve the issue?


Thanks.

Best Regards, 

HBK

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