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Delta V Reporter

I am having troubles running Delta V reporter. I can search for the tags on the ap station but when i go to run the reporter or "Try It" it says a problem occurred( pictured below).

 

 

 

 

I am logged onto admin on both. could use some suggestions. Thanks

jaym_DA
  • Matt Stoner

    In reply to Harish Kannan:

    I have researched this error message and based on other users with the same issue, it seems that the fix for their problem was the uninstall and reinstall of the required items in a certain order. Here is a process that solved other users similar problem.

    Uninstall .NET Framework 2.0 and all of its associated components, DeltaV Reporter, Continuous Historian Excel Add-in, in that order. Then reinstall the items in the order that is shown in Books Online insuring that the .NET Programmability Support is installed first.

    A reboot of the machine will probably be required after completion of the reinstallation.

    If you still can't get it to work, you should log a call with Global Support Center at http://guardian.emersonprocess.com or http://www.emersonprocess.com/systems/support
  • Harish Kannan

    In reply to Matt Stoner:

    Dear Matt,

    I gave a try to what you said but none worked out.
    But somehow managed to solve the issue now. We can just create a local user account in the application station with user name and password matching the non deltaV user account. This resolves the issue. Now the reporter is working good.

    Thank you for sharing your views on this.

    Regards,
    Harish.

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