Emerson Exchange 365

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Delta V Analyze 4.1 schedule reports Not getting generated

Hi All,

For the past 3 days, Delta V analyze scheduled daily reports are not getting generated. When I had a look at the Delta V Analyze administration -->activity Log, it showed the report is being processed and generated daily. When I look at the D drive where the reports are normally saved, there were no daily report files. However, previous scheduled reports are still there  in the specified location in D drive. I checked the file location settings in delta V administration, everything is same. Any solutions to solve this issue?

Thanks,

Akash

Akash KA

• 9 Mar 2021 7:54 AM
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6 Replies

• LaurentB

  

  • 9 Mar 2021 8:15 AM

  Does digital certificate still valid ? Does Dv Analyze working well if you use it "online" ?

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• Akash KA

  

  • 9 Mar 2021 10:11 AM

  In reply to LaurentB:

  Yes, the certificate is still valid(expiring on 20th March 2020). It is not working in online as well. When I try to go to overview page or any pages, it shows 'session expired, refresh to see results'. After refreshing , it comes up with the same message.

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• Akash KA

  

  • 9 Mar 2021 10:12 AM

  In reply to Akash KA:

  Sorry certificate expiring on 20th March 2021.

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• LaurentB

  

  • 9 Mar 2021 10:30 AM

  In reply to Akash KA:

  ok so the root cause of your report issue, is not schedule report itself, but overall DV analyze ....

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• Akash KA

  

  • 9 Mar 2021 10:39 AM

  In reply to LaurentB:

  Yes, there seems to be some with DV Analyze in itself. However, data from Event chronicle is fetched by DV Analyze and stored as xml files regularly. The DV Analyze UI and Report generation doesn't seem to work.

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• Akash KA

  

  • 14 Mar 2021 11:46 PM

  In reply to Akash KA:

  Following up with the previous message, I get the following error in delta V analyze administration main page:
  Details: 'Failed to get publisher information for Delta V analyze (getpubinfo)'.
  Inner details: 'The request failed with HTTP Status 403: Forbidden'.

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