Emerson Exchange 365

Decommission and recommission RM100 Smart Switches?

Hi,

First of all, bundle of thanks for answering my existing queries.

We have 6 DeltaV Smart Switches RM100 but 3 failed as shown in Network Device Command Center:

• 3 for Primary network (2 failed on NDCC but no active physical alarm on LED status)
• 3 for secondary network (1 failed on NDCC but no active physical alarm on LED status)

I'm afraid these 3 failed switches are properly commissioned. So how to decommission and recommission again?

Let us build success,

Zohaib Jahan

• network
• decommission
• commission
• network switch
• DeltaV

Zohaib Jahan

• 14 Dec 2022 1:49 PM
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5 Replies

• Josh Kuechenberg

  

  • 27 Dec 2022 2:22 PM

  This same failure just occurred at my site. Two switches stopped communicating over fiber. No alarms on the switch. Did you resolve this and what was your solution?

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• Alexandre Peixoto

  

  • 3 Jan 2023 2:23 PM

  If you cannot access the switches from NDCC, which I believe is your case, then you will need to reset the switches using a serial cable connected to the v.24 console port. After that, NDCC you show these switches as decommissioned, and you will have options to recommission them using existing configuration or commission them as new.

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• Zohaib Jahan

  

  • 4 Jan 2023 5:28 AM

  In reply to Alexandre Peixoto:

  What is the resetting procedure? Apart from cable, is any software or configuration file needed?
  Can I reset these switches when the plant is live?
  Right now switches are working/communicating with the network but showing failed on NDCC.

  Let us build success,

  Zohaib Jahan

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• Zohaib Jahan

  

  • 4 Jan 2023 5:29 AM

  In reply to Josh Kuechenberg:

  Switches are communicating with the network, in fact, no alarm led ON on the switches themselves but failed status on NDCC.

  Let us build success,

  Zohaib Jahan

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• eskrout

  

  • 11 Sep 2024 11:50 PM

  In reply to Zohaib Jahan:

  Did you ever get this working? I am experiencing the same issue and the global service center hasnt been much help as of yet.

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