Hi All,
We have a DeltaV version 14.3.1 Server 2016 system with 2 independent domain controllers. The system seems to be working fine, and the domain and DNS are all healthy. Replication is happening as expected.
I created a few new users, some are engineers, some are system administrators as well. In DeltaV User Manager, I put them in those respective groups. I then also granted the permissions to Windows Desktop, DeltaV Administrator, Event Chronicle Administrator, Allow Terminal Server Logon...all the Windows permissions basically in User Manager.
The problem we're seeing is, that the Windows permissions are not applying to the users. Despite having Windows Desktop Access permissions and being members of the Domain DeltaV Ax s group, the users receive an error when they try to access the Windows Desktop. Also we're seeing that even when granted Terminal Server Access rights and are in the security group, the user is unable to remote desktop onto the terminal server. That is just an example...we're finding that ALL the Windows level permissions granted in User Manager are not applying to the users.
We have verified the users are members of all the appropriate AD security groups. Also there are no conflicting groups or custom groups created. The group policy doesn't have anything special or unique other than what comes standard. There aren't any GPOs applying that would deny users these permissions.
We've rebooted all the servers. We've replicated the domain controllers and verified the domain is healthy. Right now the only way to grant a user access to the Windows Desktop or to RDP is to put them in the built-in Administrators group. Obviously we do not want to do this for all users that need RDP access!
Has anyone seen this before or have ideas on what I could look at?
Christiana Spencer