Cannot Connect to Database - DeltaV Live not opening

I am working on DeltaV 14.3 and using DeltaV Live for graphics development. My proplus stations freezes and i have to restart but after restart, i am getting this warning while trying to open DeltaV Live Database Administration "Workstation Configuration necessary for this application to run cannot be found. Please verify this workstation has been successfully downloaded from DeltaV Explorer". Also i am not able to run I/O Studio, DeltaV Live and Graphics Studio. Error screenshots are attached. Please help me to resolve these errors.

Delta V Live Error:

DeltaV Live Database Administration Error:

Graphics Studio Error:

I/O Studio Error:

  • There is not much to say other than to update to the v14.3.1 and the latest ws hotfix. There is no other way to address a software issue than to install the newer version that addresses it.

    Andre Dicaire

  • In reply to Andre Dicaire:

    There was power loss to all our DeltaV PCs in the workshop and unexpectedly it resolved our problems.
  • In reply to M Sohaib Butt:

    Thanks for letting us know that a reboot resolved the issue.

    Rebooting of the Pro Plus has resulted in all the DeltaV services restarting. The issue must have been due to one of these having stopped due to the Unhandled Error. In any case, rebooting has resolved your current issue, but you still are running v14.3.

    Emerson has announced a change in software naming, where v14.3.1 is now called v14.LTS (long term support), and this version is expected to be current for 3 years. The v14.LTS has been released and available for download on Guardian. The LTS version will also see the release of Feature packs to allow new features to be delivered to v14. v14FP1 has also been released which provides support for additional languages.

    You should upgrade your system to v14.LTS (FP1 is optional). The underlying product issue that results in the Unhandled Error will most likely be addressed and you can avoid this and other issues. Note that the v14.3 release was an Engineering Release and users are expected to install the v14.3.1, now v14.LTS as v14.3 is no longer supported.

    Andre Dicaire