Emerson Exchange 365

In reply to Anonymous:

Hi Mohsen,

In this case, I have to say that we are in the trial/error territory. From your response I could descern that you are able to access database administration window and it is also showing some errors.

Still, I would suggest you to try out following options:

1. If nothing else is working, then try following:
Start>> cmd (command prompt) > type: c:\Users\Administrator> net stop deltav
this will stop the deltav services. After the processing has been completed,
Start>> cmd (command prompt) > type: c:\Users\Administrator> net start deltav

Now attempt to open the explorer.

2. Another option is to re-register the application by:
Start>> cmd (command prompt)> type: c:\Users\Administrator> regall /register

This will register all DeltaV components with windows again and then attempt to open the explorer.

3. Verify that RPC service is started in the start>>RUN>>services.msc along with DeltaV service.

4. For backing up the database, try using Backup & Restore option from the Database Administration. It backs up the database (not in fhx). If this is successful try to create a new database/ copy database and restore the backed up database to the one now created and set as active.

5. Run workstation configuration.

Also for future references, I would like to suggest you to take regular backups of the database.

Thanks.

Purnendu Saptarshi

Automation Engineer | Skellig Automation US LLC | Greater Boston Area, MA