Simulate DV11 - No way to load license file after new database creation

Hi

That's the second times that happend on different Simulate machine and don't know how to solve it :
- The Simulate machine works fine
- Creating a new Database
- Set active this new database
- ShutDown the DB server
- Start the ReRun utility + type the correct password at the end of procedure + restart the machine
- logging the machine
- Flexlock "DeltaV loggon"
... but the current (windows logging) user (that is the same as before) does'nt appears in the list; only got "Administrator, Configure and Maintainer"

The only user that accept loggin is Administrator.
When I start DV Explorer and try to load the license file, the item menus "File + Licensing" are greyed : "Load License File" and "Create License File".
If I select back to the previous Database, the problem is the same : License assignment disappears and the menu to load the license file is greyed.

The user exists in "user managment" account list.
If I rename the user in the "user management" + recreate a new one with the same name (as the window user) + reboot, then the windows desktop is reinitialized and I definitively lost access to anything.
The "WatchIt DongleDriver" says "RT_FAILURE" (error 7) - but works fine previously.

Questions :
- Is there another way to load license file than from the explorer menu ?
- Is there a reason why the user rights disappear after a ReRun ?

By the way, I only have the solution to reinstall completly Windows and DV to be able to build a new database
If someone have an idea ...
Some more details that could be important :
- This simulate machine runs under VMWare Player 5.0.2
- my dongle is supported on a parallel port LPT1 (and usualy works fine)

  • Jack, Loading the license can only be done when the dongle is attached.
    After you restarted the VM (forced by the ReRun facility), the link between
    the Dongle and the VM is broken. So from the menu, reattach the dongle and I
    would guess you are up and running. Maarten.

    -----Oorspronkelijk bericht-----
    Van: Jack_France [mailto:bounce-Jack_France@community.emerson.com]
    Verzonden: maandag 06 mei 2013 13:18
    Aan: DeltaV@community.emerson.com
    Onderwerp: [EE365 DeltaV Track] Simulate DV11 - No way to load license file
    after new database creation

    Hi

    That's the second times that happend on different Simulate machine and don't
    know how to solve it :
    - The Simulate machine works fine
    - Creating a new Database
    - Set active this new database
    - ShutDown the DB server
    - Start the ReRun utility + type the correct password at the end of
    procedure + restart the machine
    - logging the machine
    - Flexlock "DeltaV loggon"
    ... but the current (windows logging) user (that is the same as before)
    does'nt appears in the list; only got "Administrator, Configure and
    Maintainer"

    The only user that accept loggin is Administrator.
    When I start DV Explorer and try to load the license file, the item menus
    "File + Licensing" are greyed : "Load License File" and "Create License
    File".
    If I select back to the previous Database, the problem is the same : License
    assignment disappears and the menu to load the license file is greyed.

    The user exists in "user managment" account list.
    If I rename the user in the "user management" + recreate a new one with the
    same name (as the window user) + reboot, then the windows desktop is
    reinitialized and I definitively lost access to anything.
    The "WatchIt DongleDriver" says "RT_FAILURE" (error 7) - but works fine
    previously.

    Questions :
    - Is there another way to load license file than from the explorer menu ?
    - Is there a reason why the user rights disappear after a ReRun ?

    By the way, I only have the solution to reinstall completly Windows and DV
    to be able to build a new database If someone have an idea ...
    Some more details that could be important :
    - This simulate machine runs under VMWare Player 5.0.2
    - my dongle is supported on a parallel port LPT1 (and usualy works fine)