Machine OEMs and their customers understand the importance and value of machine data. But gathering, organizing and using that data in a way that provides value and improves outcomes can be a challenge. End users often have fewer maintenance personnel than in years past, and the increasingly complicated automation found in today’s machines makes it difficult, if not impossible, for plant maintenance personnel to effectively diagnose issues. In today’s competitive and fast-paced business environment, customers are demanding more from machine OEMs – more insight into how machines impact their operations, better reliability, and enhanced service offerings. In order to meet this challenge, OEMs need visibility into their equipment regardless of where it’s deployed.
With the preconfigured and scalable Equipment Insight solution, OEMs can better understand how customers use their machines, while helping their users optimize asset performance, processes and profitability. The Equipment Insight solution quickly and cost-effectively transforms raw data into actionable information. It aligns the state of the customer asset with its health. Alerts, analysis, and key performance indicator (KPI) data is used to improve asset availability and optimize equipment via better maintenance insight.
Equipment Insight helps OEMs offer differentiated solutions and create new revenue-generating service models such as data monitoring services and preventative maintenance contracts. This in turn builds deeper relationships between OEMs and their customers by allowing them to help predict problems, schedule preventative maintenance, and quickly and efficiently respond to problems. Product design engineers can tap into the data to improve machine designs based on the real-time customer usage and maintenance data.
The Equipment Insight solution is offered as a subscription-based service. This reduces initial investment costs and allows for quick ROI as new, revenue-generating services offset monthly fees. Setup of Equipment Insight solution is fast and easy, with little or no impact on customer IT functions. An equipment data model makes configuring multiple machines simple – a single data model can apply to a fleet of the same equipment. Getting Equipment Insight up and running quickly means faster time to value, lower risk, and lower implementation costs. Equipment Insight is a universal solution, so OEMs can improve their service offerings, regardless of the control system or intelligent devices used on customer equipment. When layered on top of the Emerson outcome optimizing controllers, the architecture is further simplified, reducing automation investment, improving system performance, and delivering a low total cost of ownership.
What are you doing to extract insights from your machine data?