I am troubleshooting Excel add-in access for a laptop that is installed on the intranet outside the DeltaV network. Previously we have not had any problems running DeltaV reporter outside the DeltaV network in the site intranet. The only caveat is that the Windows user credentials must have a matching DeltaV user created for the App Station with the same password. We upgraded to DeltaV 13.3.1 from 11.3.1 last year. DeltaV reporter Excel-add in continued to function at that time without any adjustments. Recently he was upgraded to a Windows 10 machine and is running Excel for Office 365, 32 bit, and the old DeltaV reporter no longer functions. I am trying to run the install for the new Excel add-in supplied with DeltaV 13.3.1, but I get an error message when running the install file, "DeltaV required for addin installation. Setup will now exit"
My question is, what is the recommended way to set up Excel Add-in for a computer outside the DeltaV network for version 13.3.1? Does anyone have experience installing on computers outside the DeltaV network?
Andre Dicaire