Hello. I'm happy to be here in these forums where I've found many answers and so much help most of the time without even having to formulate questions (Someone always had the same problem or one very similar and the community always gave wonderful answers that also worked for me!).
I've been dealing with a question from our management for some time: we fear that in some scenarios we have our console operators dealing with too much going on at the same time; too much loops and variables to monitor, and everything that comes with them: alarms, trends, changing setpoints, etc, so we wonder if we have staff available for our current system size in a reasonable proportion.
I really don't know how to calculate the amount of required console operators, but I can presume that it should be based in workload criteria like number of tags, loops and control, system health (including alarm system health). I can also presume that this calculation would be probably linked to the quantity of workstations and also probably to ergonomics. Our problem is that we don't really know a standard, industry reference or best practice for process industries (We are a refinery) that would guide us through this.
Anyone sharing thoughts and/or experience around this topic?
Thanks in advance.
Best Regards,
Rachelle McWright: Business Development Manager, Dynamic Simulation: U.S. Gulf Coast
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