Emerson Exchange 365

Quad Display Issue

Dear Community,

 

Forgive me if this has been covered in a previous discussion, but I am setting up my first Quad Display workstation, I have set up Dual display workstations with no problems, but I seem to be having difficulty with a Quad.

 

I have connected the monitors as the topic “Installing & Configuring the Hardware” in the DeltaV Books online and I have physically arranged the monitors 1 & 4 on the top and 2 and 3 on the bottom using the Windows Screen resolution option as also mentioned in the topic “Installing & Configuring the Hardware”, when I come to identify the monitor they are not as expected.

 

I have monitor one connected into port 1 but the identify tells me this is screen 4

I have monitor two connected into port 2 but the identify tells me this is screen 3

I have monitor three connected into port 3 but the identify tells me this is screen 2

I have monitor four connected into port 4 but the identify tells me this is screen 1

 

I have ran runtime and all I am getting is four grey screens, does anyone have any ideas as to where I am going wrong?

 

Many Thanks

 

Gary

 

Gary Lister

 

QSI Group Ltd.

13 Colmans Nook

Belasis Hall Technology Park

Billingham

Teesside

TS23 4EG

United Kingdom

 

Tel: +44 (0) 1642 564326

Fax: +44 (0) 1642 566994

 

Email: gary.lister@qsigroup.co.uk

Web: http://www.qsigroup.co.uk/

 

P Save paper! Do you need to print this email?

 

GaryL

• 6 Feb 2014 11:35 AM
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5 Replies

• BobHuba

  

  • 6 Feb 2014 1:46 PM

  Do you have a quad screen license? If you connect four screens the system expects to see a quad license.

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• GaryL

  

  • 6 Feb 2014 4:09 PM

  Yes I have a License, I have made some progress, I have managed to get the layout files sorted, the new issue I have is that when I press a button on one screen its changes another screen?

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• Chris

  

  • 6 Feb 2014 9:03 PM

  In reply to GaryL:

  Check the button in the graphic, maybe it is configured to: replace the primary screen

  and should be: replace the current screen.

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• amodbobade

  

  • 7 Feb 2014 2:51 AM

  In reply to Chris:

  Please check the code on the button. Some frs functions have "monitor number" in the context.

  Example: syntex for function frsReplacePictureOnScreen is:

    frsReplacePictureOnScreen (“NewPic”, Screen, [“TagGrp”])

  where:

  Screen = DV_SCREEN values as

    Current Screen = 6

    Default Screen = 5

    Invalid Screen = 0

    Max Screens = 7

    Primary Screen = 1

    Secondary Screen = 2

    User1 Screen = 3

    User2 Screen = 4

  If this value is hardcoded in the functions on the button, then only the said screen will see the operation.

  Regards,

  Amod.

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• GaryL

  

  • 7 Feb 2014 8:07 AM

  I have checked the buttons on the graphic and they are all set to replace current screen.

   

  Strange thing is when I press the next previous buttons on the graphic then press the navigation buttons the correct screen changes this happens on all four screens.

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