I recently found among 40 controllers 7 are not in sync, what might be the probable cause? I repeated the symmetricom installation procedure twice but the same controllers are not in sync!! Is thr any method to sync each controller?
In reply to AdrianOffield:
i cannot see it in the diagnostics for those 7 controllers for rest of them i can see symmetricom ip address. Thats what my question about can i sync individual controller?
While digging i found few problems with those 7 controllers.
1.Firmware version are different for those 7 (10.3.1.3611).
2.When i tried to flash them in controller upgrade utility , i cannot find those 7 controllers in drop down list.
3.When i view revision info controller upgrade utility i found that these controllers are in INVALID state, utility is not recognizing them as MD controllers.
While digging i found few problems with those 7 controllers. 1.Firmware version are different for those 7 (10.3.1.3611). 2.When i tried to flash them in controller upgrade utility , i cannot find those 7 controllers in drop down list. 3.When i view revision info controller upgrade utility i found that these controllers are in INVALID state, utility is not recognizing them as MD controllers.
It sounds like you have your DeltaV Primary ACN cable reversed with your DeltaV Secondary ACN cable on those controllers. Try swapping the Ethernet.DuaneOn Oct 31, 2012, at 12:17 AM, "bobgally" <bounce-bobgally@community.emerson.com> wrote: While digging i found few problems with those 7 controllers. 1.Firmware version are different for those 7 (10.3.1.3611). 2.When i tried to flash them in controller upgrade utility , i cannot find those 7 controllers in drop down list. 3.When i view revision info controller upgrade utility i found that these controllers are in INVALID state, utility is not recognizing them as MD controllers.
In reply to txharnish:
I tried to reverse the ACN ethernet cables and saw in the diagnostics that communications went bad so i revert the as it was before.
I tried TCP/IP ping, TELNET for these controllers from all the engineering stations but it is not pinging and not able to connect to telnet.
In reply to bobgally:
We need to not be doing tech support on this board. Please refer this question to the Global Service Center for help. (if you have not already done that). We often have already delt with this type of issue and can provide immediate help.
In reply to BobHuba:
Thanks BobHuba for your suggestion i found the solution!!!! there was something wrong with the black box (IPD) jus rotated the keys and kept in same position as it was bfore!!! Now i cam upgrade firmware and NTP is also syncing.
Thanks again AdrianOffield, txharnish