Emerson Exchange 365

No Devices Scanned

When I did the following:

• Opened AMS Device Manager
  • DeltaV Network 1
    • Right-click
    • Scan
    • All Devices

Usually, I would get any new devices on my network, but now I get the following message from AMS Device Manager: No Devices Scanned.

1. Why is this happening?
2. Can I do something to rebuild the hierarchy again on the same network?

Currently using Version 14.5 FP2 Build 038 for AMS Device Manager

Thanks!

Valentin Revuelta

• 9 Oct 2024 2:32 PM
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2 Replies

• Matt Forbis

  

  • 10 Oct 2024 7:15 PM

  Have you autosensed the channels in DeltaV Explorer? This is the preferred method to add a new device on the network. However, a rebuild Hierarchy in AMS, followed by the Scan New should read in the new devices. Based on your description, it sounds like maybe you missed the "Rebuild Hierarchy" option.

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• Valentin Revuelta

  

  • 10 Oct 2024 7:20 PM

  In reply to Matt Forbis:

  I tried to scan new after "Rebuild Hierarchy" but still nothing happens.

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