Graphics not updating on Thin Client/VM

Version 13.3.1- I have 10 thin clients connected to virtual machines. I can't get graphics updates to go out on one of the 10. The other nine work fine.

I've tried rebooting VM, downloading operating station(full), and several reboots of thin client.  I always download Proplus and then virtual machines after graphic mod. I haven't had much luck with yellow pages.   I copied the graphics to the machine manually and they run fine.  Whatever happened, seems to have happened within the last month or so.

Have any of you seen this before or have any advice?

Thanks

Scott

1 Reply

  • the Graphics are transferred via the Auto Update service.  Check that this node has not been disabled for Display updates.  Under DeltaV Engineering / Auto-Update Service in the Start menu.  Select the node and check the boxes are selected

    If they are enabled, confirm your DeltaVAdmin user password is properly set. Use the servpwd.exe on that computer, which requires administrator privilege.  

    I'm not 199% sure the DeltaVAdmin password impacts Auto Update, but I think it does.  At least, I expect it does.

    Andre Dicaire