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Can´t access to home page of 1420 gateway

Good morning colleagues, after a power outage I could not reconnect to the gateway. 
I have a PIN to the address ethernet port 1 (192.168.1.10) but when entering internet explorer it gives an error.
The same happens in the ethernet port 2 (192.168.2.10) the same, I have a PIN but I cannot enter.
Reset the factory equipment and the same thing keeps happening. I investigated and found a colleague, the same thing happened to him but apparently he did not find a solution. I leave the link

https://emersonexchange365.com/services/f/services-forum/8907/can-t-access-to-home-page-of-1420-gateway

I would appreciate the help. Thank you.
 

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