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Can´t access to home page of 1420 gateway

Good morning colleagues, after a power outage I could not reconnect to the gateway. 
I have a PIN to the address ethernet port 1 ( but when entering internet explorer it gives an error.
The same happens in the ethernet port 2 ( the same, I have a PIN but I cannot enter.
Reset the factory equipment and the same thing keeps happening. I investigated and found a colleague, the same thing happened to him but apparently he did not find a solution. I leave the link


I would appreciate the help. Thank you.

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