Please any suggestions to fix a problem that a Gateway 1420 cannot access the home page in the web browser (internet browser)
Factory reset was performed.
IP level connectivity to the gateway was verified (IP: 10.5.255.254) at the command prompt (CMD); Connectivity is fine.
I typed "10.5.255.254" in the address bar.
Error code appears: INET_E_DOWNLOAD_FAILURE.
hi Samuel Can you try to force HTTPS connection by typing https://10.5.255.254 to the browser? Also if you have another browser such as Chrome, try this too. Additionally if you have a secondary ethernet port on your 1420, you can try to connect via the secondary port, on IP address 192.168.2.10 thanks Will
In reply to William Fazackerley:
In reply to Samuel Choque:
Review the quick start guide. From what I read, the Gateway IP is 192.168.1.10 on ETH1. Try the PC/Laptop interface IP - Ethernet 1 - 192.168.1.12 or Ethernet 2- 192.168.2.12.
DeltaV Ready is PC/Laptop IP of 10.5.255.200 Eth1 or 10.9.255.200 Eth2.
In reply to Seanw:
In reply to Tinh Phan:
Right. I have the same unit and when I did a factory reset I had to go into the PC/Laptop connection in order to configure the software settings. However, from a default setup, he will have to re-add (recommission) the 1420 back onto the DeltaV network which should set the DeltaV network IP's automatically to join his network. Once it's back on the DeltaV network he can log into the gateway from the ProPlus using DeltaV Explorer.
Thank you for your asistance, the condition are same in the gateway 1420 version 4. DeltaV ready
this is the situation
Ethernet connection es good, you can check the comand prompt
It´s the web brouser
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