We have two dvc6030s in our field and one of them had a problem.
It was impossible to be calibrated, both by HART menu and "Valve Link Mobile" software.
After enabling calibration and according to the messages in Hart menu and "Valve Link Mobile" the problem was because of failure in travel sensor. we checked travel sensors of both dvc6030s by ohm and they were the same.
Also only in Hart menu it was mentioned that the stroke of travel sensor is too small and the position of pin on the arm of the dvc6030 which had problem was near 1.5 inches. we changed the position of the pin to 2 inches and then it was calibrated without any problem.
I want to know how is it possible? because by changing the position of pin to 2 inches, the stroke would become smaller which is in opposite of with the diagnostic message in Hart menu???!!!