Emerson Exchange 365

Help Us Name Our New Service!

Lifecycle Services is developing a new service that will be released for sale in a few months, and we need your help coming up with a name that’s both descriptive and catchy. Leave a name idea in the comments to participate…

 

Tentatively called the DeltaV Upgrade Bridge Service, the new service is designed for customers who are running DeltaV version v11.3.1 on their system and won’t be able to upgrade before the end of the Conventional Software Support (CSS) period ends in December 2016.

 

We received feedback from customers concerned about the risk of not having DeltaV hotfixes and not receiving Microsoft Security Updates tested by Emerson after this date. We listened — and we have designed a service to bridge the gap between the December 2016 end-date for CSS and the point in time a customer can upgrade to a more recent version of DeltaV software. This bridge of support will offer three additional years of DeltaV hotfixes, Microsoft Security Update testing and virus protection.

 

Now, we’re turning to this DeltaV community to suggest a better name. Please submit your name ideas below. Or if someone else suggests a name you approve of, you can “like” that comment to show your support.

 

Here is some more information about the new service that you can consider when brainstorming on a new name:

• Benefits for customers running v11.3.1 include:

–      Greater flexibility for upgrade planning and implementation

–      Reduced risk of cyber security issues

–      Peace of mind knowing critical DeltaV issues will be addressed

–      Easy one-hop upgrades from v11.3.1 to v12, v13 or v14

• Service Deliverables (Guardian Support enrollment a pre-requisite):

–      DeltaV hotfix support for critical issues

–      Testing of Microsoft security patches

–      Virus protection

 

Some of the names that have been considered so far are DeltaV Sustain, DeltaV Maintain and Bridge 11. If you like one of those names better than DeltaV Upgrade Bridge Service — or have a new name to suggest — please let us know!

 

Thanks for your support and input! We look forward to seeing a lot of great ideas.

• support
• service
• lifecycle services
• Software Support
• DeltaV

Chris Madeira

• 29 Sep 2015 7:44 PM
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24 Replies

• Chris Madeira

  

  • 2 Oct 2015 5:51 PM

  In reply to mastermadhawa:

  Ties to CSS and is pretty catchy. Thanks!

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• gxmontes

  

  • 8 Oct 2015 9:50 PM

  A few more suggestions.
  
  Maximus
  Maximize
  Prolongate
  Augment
  Persevere
  Endure
  Sustain
  Empower
  Prevail
  
  Regards,
  Gilbert Montes

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• Marcos Moreno

  

  • 8 Oct 2015 11:25 PM

  Hi,
  
  I suggest to name it:
  
  DeltaV Upgrade Transition (DUT).
  
  The reason is based on the definition of word "transition": the process or a period of changing from one state or condition to another.
  
  Best Regards.

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• Chris Madeira

  

  • 9 Oct 2015 3:56 PM

  In reply to bobgally:

  Thanks Bob!

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• Chris Madeira

  

  • 9 Oct 2015 3:57 PM

  In reply to gxmontes:

  Thanks Gilbert for the input!

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• Chris Madeira

  

  • 9 Oct 2015 3:58 PM

  In reply to Marcos Moreno:

  Very clever idea Marcos. Thanks!

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• Tinh Phan

  

  • 12 Oct 2015 3:00 PM

  In reply to Chris Madeira:

  How about "DeltaV Leapfrog"

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• benjackman

  

  • 21 Oct 2015 1:41 PM

  Lifecycle Support Extension Service
  DeltaV Lifecycle Support Extension Program

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• Chris Madeira

  

  • 13 Nov 2015 5:52 PM

  I want to thank everyone for your participation and creative ideas in the naming of our new service! After reviewing all of the input and careful consideration, we've decided to go with "Guardian Support Bridge", which is very close to one of the names submitted. We look forward to rolling out the Guardian Support Bridge next month!

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