SIS Controller Communication Issue

Primary SIS Controller IP

10.4.0.26 

Secondary SIS Controller IP

10.8.0.26

Issue Not Communicating.

Well I can ping both IP but there is cross in DeltaV Explorer.

In Diagnostic if ping it.

It is also ping the CPU (10.4.0.26) but sometime it also pinging 10.5.0.26.

And continuously show me Not Communicating.

8 Replies

  • Are you sure the Primary and secondary cables are connected to the right ports? Can you telnet into the controller?

    Try disconnecting the primary and just work on the secondary network, does it change the ping results?
  • You mention it is trying to ping the 10.5.#.#.  

    That is the redundant partner's IP address (regardless of which physical node is the active node).  Do you have redundant controllers?

    Was the comms working previously or have you just commissioned this node?

     

  • In reply to Youssef.El-Bahtimy:

    It was working before and yes I have redundant controller but its ip is 10.8.0.26.
    For just Information:Project was done by some other company and I have to do some changes.
    Well I disconnect the redundant controller and I am able to Connect Controller.
  • In reply to AdrianOffield:

    Well,I disconnect redundant controller and I am able to connect it.
  • In reply to obi1987:

    10.4.#.# and 10.8.#.# represent the primary and secondary network connections on an active node.

    10.5.#.# and 10.9.#.# represent the primary and secondary network connections on a standby redundant node.

    I believe your redundant node pair is fighting over who is the active and is thus limiting comms with DeltaV.    When you physically removed the redundant partner, you settled the argument, and the node that is left carried on communicating.  

    You should make sure both controllers are at the same firmware revision.  Inspect the telnet log on the active controller to see if you can discern any notable events.

  • In reply to Youssef.El-Bahtimy:

    Also, make sure the two wide carrier holding the controllers are tight together if it is M series.
  • In reply to Youssef.El-Bahtimy:

    10.4.#.# and 10.8.#.# represent the primary and secondary network connections on an active node.Yes i can see it if i open the properties of Node.
    But From where I can found the Standby Controller network connection details?
  • In reply to obi1987:

    The third and fourth octets of the IP addresses of the standby controller are the same as the active controller.  So you would have an IP address setup that looks like the following:

    Primary ACN IP Secondary ACN IP
    Active Controller 10.4.0.10 10.8.0.10
    Standby Controller 10.5.0.10 10.9.0.10

    Where the third and fourth octets (.0.10 above) would vary based on the IP assigned to the controller.