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1420 Wireless Gateway


My Wireless Gateway suddenly stopped registering devices. I did a hard reset on board using the DIP switch method, restarted the Gateway, logged in using default credentials, restored a known functional backup, and restarted the Gateway again. It is still not working. It runs firmware version 4.5.59. I want to update the firmware to the latest version 4.8. Please where can I download. It seems Emerson, from the website, says the gateway is not supported (obsolete).

1 Reply

  • A firmware upgrade will not fix a gateway that is showing these symptoms.

    First thing to check is to make sure the devices have the same network id and join key, If it’s the same then that leads us to believe that the radio on the gateway might be bad.

    You can look at the additional status on his gateway to get more data.