Required technical support to resolve WIOC radio coverage error

Hi,

I am getting some continues hardware alarms in WIOC as a "Redundancy: Inadequate Standby Wireless Radio Coverage & Standby Unavailable". I would greatly appreciate it if someone can help me to resolve this issues. 

 

Thanks and Regards 

Vinu

  • Hello Vinu,

    This alarm message occurs when the 781 Field Link units are not mounted properly and do not have identical network coverage. For example RADIO A can see devices 1, 2, 3, and 4. But RADIO B can only see devices 1, 2, & 3. If there is a fail over event, you potentially would lose data from device 4.

    I recommend that you review the mounting recommended practices for redundancy. Perhaps the 781 Field Links are mounted too far apart.

    Best Regards,

    Nicholas Meyer