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Unexpected Cold Restart and freezing operator stations

We have an operator station that keeps freezing.

I was told that when you are in a faceplate and changing from cascade to auto or vice versa, the station will freeze randomly, and these are the logs that are captured.

I suspect it is old networking equipment and needs to be updated since it fails when switching to secondary network.

The one thing that confuses me is that a cold restart is performed and reported by the operator station, but not reported by the ProPlus station or the controller itself. Is that normal?

 It doesn't even indicate that the controller had a new download event.

1 Reply

  • You should pursue this with the GSC. They will be able to evaluate additional data from run time recorder and search Call Tracking system for similar incidents.

    Andre Dicaire