Dear All
I have a new issue whenever i download my engineering workatation some files on folder D:\Dvdata\download are deleted and are not recreated
this impacts module search in deltav operate run mode
Also when i tried to run Deltav workstation utility the machine continue and after restart it losses communication with Deltav despite it is a part of the domain
and the only way to fix this issue is to restore from image which have the download issue.
the above issue is repeated foe 2 ows
we run ver 14.3.1 lts
thanks
In reply to Neil Castro:
first of all thanks for your reply
1- kindly note that no nodes needs download
2- our pro+ is a primary domain controller while one history server act as secondary controller
3- All machines are synchronized with pro+ ( time is identical )
pro+ d:\Deltav\dvdata\download\
DCS-OWS-10 D:\Deltav\Dvdata\download before download
DCS-OWS-10 D:\deltav\Dvdata\download
I need to copy download folder contents either from pro+ or any other workstation to this machine to work well
Finally
No virus found
Updated antivirus
Thanks for support
In reply to hagouda:
You may have some corrupted files under YellowPages\Download folder. The download does not automatically copy files to the "download" folder when the YellowPages counterpart file with .Z extension is corrupted.
May want to try the following on one of the non-critical stations. Do NOT do this on the PRO+.
1. Delete the content of "D:\DeltaV\DVData\YellowPages\Download". You may want to copy the "YellowPages\Download" folder to another location (example the Desktop) for backup. The folder should look like the following but in my system it automatically recreated the files. Do not worry if the files reappear after the deletion.
2. Perform a full download of the station from the PRO+.
Dear Neil
Kindly note that I have deleted all files in \yellowpages\download folder then I downloaded the machine from pro+
Still only 16 files are there in Deltav\Dvdata\download folder while 3 files in yellowpages\download folder
Also not that when I Download setup data or changed setup data or last good known files are not deleted
they are deleted only when download operator workstation
It appears auto-update is disabled on the station.
At least enable Setup Data and Device Files on the station as shown in the below screenshot. Click on Set button then try to download the station again from the PRO+.
We actually disable auto update for all machines a we have some issues related to grph.
I enabled auto update for setup data and devices then downloaded this OWS the files were recreated as you mentioned.
Thanks a lot for your support