DeltaV 12.3.1 PHV takes 20seconds to open

Am experiencing Sluggish response (20 seconds) when i try to open PHV on workstations other than PROPLUS, I have tried workstation configuration,loaded WS-015 hotfix,reduced even chronicle active dataset to 100mb. Is there anything else i can do?

  • Hi,

    Some months ago I had the same issue and the solution was to modify the "host" file, which is located at "C:\Windows\System32\drivers\etc"

    What you have to do is:

    1.- Edit the host file with the explicit IP Address and the Host Name of your App Station or OS Station from whcih you read the historical records.
    2.- In the Process History View you need to use the Host Name instead of the explicit IP Address.

    Host file Example:

    # localhost name resolution is handled within DNS itself.
    # 127.0.0.1 localhost
    # ::1 localhost
    #
    10.4.0.52 App_Stat
    10.4.0.76 OS_Station1

    I suggest to do this in all the computers that have to get connection to historical database.

    I hope this help with your issue.

    Regards,
    Marcos Moreno
  • In reply to Marcos Moreno:

    We modified the Host file as well to contain primary and secondary IP's (10.4... & 10.8...) of our Pro+ (events) and App Station (Historian). PHV worked fine after.

    Host file Example:

    # localhost name resolution is handled within DNS itself.
    # 127.0.0.1 localhost
    # ::1 localhost
    #
    10.4.0.## App_Stat
    10.8.0.## App Stat
    10.4.0.## Pro+
    10.8.0.## Pro+


    Good Luck