BURST MODE NOT FUNCTIONING IN AMS 12.5

Hello,

I am new to AMS and a novice DD writer as well, and I am having difficulty getting HART 7 burst mode working on AMS 12.5. 

Currently our device has full HART 7 burst mode functionality and works in the 475 simulator, as well as the SDC 625. But when

I add the DD to AMS 12.5, the burst mode page does not populate and I get the following error message:

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An error occured reading device 02/16/2015 10:5737.410.

 

Error reading parameter:

 

Value has not been read yet.

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this pops up for every field from the following list:

  • Mode (on off)
  • Hart Cmd to burst
  • Update Period
  • Max update period
  • Trigger Mode
  • Trigger Units
  • Trigger Level

Any help would be much appreciated, let me know if you would like DD code too