A: 

First, make sure you are filling out the correct information.

When signing in you have two options: 

  OR    

EE365 has the convenience of offering both a Sign-in name and an Email address for a log in option. Ensure that the appropriate button is selected and you’ve entered the right information. (In other words, don't enter your email address in the sign-in name and visa versa. Also note that everything is space, symbol, and case sensitive.)

If you still can not access your account information follow this link here: https://emersonexchange365.com/user/emailforgottenpassword

You can reset your password by entering your account's email.

Please give at least 15 minutes for the email to show up in your inbox and make sure it doesn't go to spam. If it does not show up after the 15-minute window, please contact our Community Management Team.