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DELTAV EXPLORER
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UNABLE TO OPEN DeltaV EXPLORER

After a power failure, we have been unable to open the DeltaV Explorer and all other engineering applications on the Pro+ station.

The following error message pops up "FAILED TO OPEN DATABASE".  

The system event log contains the following error code "15530".


I will appreciate if anyone can assist with likely solution to the problem.

 

Thank you

 


Moses Sawa
  • wharnett
    If your ProPlus shut down unexpectedly, you may have locked the Database. Easiest solution is to create a new one from an existing backup or from a .FHX file. Make sure the Database is registered and then make this newly created DB "Current".
  • Moses Sawa

    In reply to wharnett:

    Thank you for your reply, I will try that and revert.
  • Matt Stoner
    You should call technical support for this issue (especially if it is a running facility) as creating a new database will potentially lose potential "tuned" online values and could also cause you to do total downloads (which a running facility may not a good time to do).
  • khalid_inst_deltav

    In reply to Matt Stoner:

    DELTAV EXPLORER
    respected sir, i am using DeltaV 8.3 version , DCS system working normally . but when i try to open the DELTAV EXPLORER pop up open the Alarm show Connected with the data base server but failed to open a database connection ,please read specific message below and take appropriate action Reason Failed to open the database please check the event log on the Pro+for Details For more information ,click on the detail button even i checked the User name and password is same and correct please..
    I will appreciate if anyone can assist with likely solution to the problem.

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