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Operator Workstation Runtime Shows Empty Data Paths After Rebuild – No Server Access

Hello everyone,

 

I'm troubleshooting an issue on a DeltaV Operator Workstation (v14.3.1) and would appreciate any insights.

 

Here is what I did step by step:

1. Formatted the workstation using the recovery media

2. Renamed the machine and joined it to the domain

3. Installed DeltaV

4. Completed the workstation configuration

5. Transferred the graphics folder from an identical operator station (attempted pic-by-pic, the full pics folder, and the full graphics folder)

6. Downloaded the station

 

Diagnostics show no issues.

 

The problem: When I open the Runtime, all my displays load correctly, but every data path is blank — all parameter fields show as empty boxes. Additionally, when I attempt to browse a data path, I get an error stating that I don't have access to the server.

 

It is worth noting that the other operator station (from which the graphics were transferred) is working normally, and so is the ProfessionalPLUS station.

 

Has anyone encountered this before? Any help is greatly appreciated.

 

Thank you.

Gustavo Frank

• 21 May 2026 5:17 PM
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4 Replies

• KeithStThomas

  

  • 22 May 2026 3:07 PM

  Sounds like the server password is incorrect. Re-run ServPwd.exe and enter the correct password.

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• Gustavo Frank

  

  • 2 Jun 2026 8:16 AM

  In reply to KeithStThomas:

  Hi Keith,
  
  I tried that but it didn't workout.

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• Ralf Baginski

  

  • 15 Jun 2026 4:23 PM

  In reply to Gustavo Frank:

  You shouldn‘t copy the whole graphics folder from other workstations, in subfolder (can‘t remember the name) is a file which refer to the local network name. Maybe you can see this in configure mode on any picture file, do not open it, only right click and select properties. You should see the reference of this file refers to the workstation you copied the folder from.
  It‘s not easy to resolve this, as you have no backup of this file. May another workstation configuration helps or reinstall DeltaV.
  You should only copy the pic, Charts folder and the scheduler, layout files.
  Regards Ralf

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• Rishi Prajapati

  

  • 22 Jun 2026 5:10 AM

  Try the following:
  1. Copy the entire YellowPages folder from Pro+ & overwrite it in the Operator Station.
  2. Download this Operator Station from DV Explorer.
  Now this operator station should show all datalinks with proper real time values in DV Operate Run.

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