How to download Engineering Assistant for 3051 Installation- URGENT PLEASE HELP

HI Guys,

I am going to apologise at the outset here and say that I am sorry for the cry for help- but HELP!!

I am in a remote location where phone is non-existent, but I am afforded some Satellite time for the internet.

I have a brand new 3051SMV to install in the next few hours, and I have used the address in the quick start guide but have not been able to get to a place where I can download a copy of Engineering Assistant.

I contacted the office that sold the meter to me (over 24 hours ago), with no response.

Does anyone have the link or can point me to the correct download address for getting this software?

Thanks,

Dave K

  • Hello Dave K,
    I'm sorry we weren't around to answer this sooner.
    This link should work for you: www2.emersonprocess.com/.../index.aspx
    Best, Shelby
  • In reply to ShelbyTraverso:

    Hi Shelby,
    Thankyou for your answer- the link took me to pages I had visited already.
    Unfortunately, it wasnt an upgrade I required.
    I required a new full stand alone version (which based on the quick install manual implies I can get quickly and easily and free, and needed to have it to set up the meter)
    Considering the new meter cost $$$$, clicking get a quote doesn't inspire this quick-easy-fast feeling- maybe this needs to be updated in the docs, or reflected in the sales team kit ???
    I honestly thought a CD might have been in the docs with the new meter...
    I still haven't heard from Emerson Australia yet- and I am no longer onsite- so will be working something else out now.
    Thanks for the reply.
    DaveK
  • Dave,

    I'm extremely sorry for your inconvenience here. If you could reply with your contact info (mainly email), I can send you a large file with the Engineering Assistant Program free of charge.

    Thank you!

    Regards,

    Thomas McCulloch | Senior Global Product Manager/Worldwide Pressure Products| Rosemount Measurement


    Emerson Autmation Solutions| 6021 Innovation Blvd | Shakopee | MN | 55379 | USA
    T +1 952 204 6932 | M +1 612 670 8927
    Thomas.Mcculloch@Emerson.com
  • In reply to tjmcculloch1:

    Hello Dave,

    You can also send your contact information to Thomas via private message in the community if you would prefer not to post that info publically. To do so,

    1. Click on Thomas's linked name (next to Avatar)
    2. Choose +Connect (Blue Button in upper right corner) then Send Private Message.

    Hope this helps!

    Best Regards,

    Rachelle McWright: Business Development Manager, Dynamic Simulation: U.S. Gulf Coast

  • In reply to tjmcculloch1:

    Hi Thomas,
    Hope you are doing well.

    can I please have a copy of EA revision 6 and higher, I need to configure a rosemount 3051SMV.

    reagrds.
  • In reply to salehatiyyat:

    Hello!

    Please contact your local sales representative to order Engineering Assistant.

    Thank you!

    Saul Meraz | Product Management Engineer | Rosemount Measurement
    Emerson Automation Solutions | | 6021 Innovation Blvd | Shakopee | MN | 55379 | USA
    T +1 952 204 6626 | Saul.Meraz@Emerson.com