HART error conditions effect on Analog Output Channel

We are facing issues with HART enabled Analog Output channels. This is for a specific manufacturer only (Metso Automation ND9000H). At random time intervals, the channels are going to BAD status and AO function block mode goes to IMAN mode. This gets cleared only after HART alarms are cleared and then either redundant card is switched over or "Clear saved fault information" command is given. Customer requirement is even if HART alarms are received, the 4-20mA loop should not go BAD. When the channel is changed to Non-HART Analog output channel, no issues of valve going in IMAN are observed. DeltaV version is R5.1. 

P.S:- The positioner installed has HART DD File Rev-4 but Rev-4 DD File is not available for R5.1 revision hence the channel cannot be autosensed in DVExplorer.

  • In reply to Tinh Phan:

    Yes we have looked into Diagnostics too, When there is a error in the channel it shows "Diagnostics in Progress" and the AO Block goes to IMAN mode. This error is cleared only when we do the "Clear saved fault Information" or if we manually force the "redundancy switchover" on that IO Card. Can missing DD file be the issue here? We do not have the DD file for DeltaV version 10.3.5 (R5.1) on Emerson/ valve manufacturer website!
  • In reply to Muzammil Shaikh:

    Did you check the DC voltage at the DEVICE terminals?

    Check for noise on the cable interfering with the HART signal. You can use a multimeter set to AC

    Noise Level (pk-pk)

    Noise Level (True RMS for sine-wave)

    Rating

    < 3 mV

    < 1 mV

    Excellent

    3-30 mV

    1-10 mV

    Good

    30-55 mV

    10-20 mV

    Fair

    > 55 mV

    > 20 mV

    Poor

    You can also use a portable scope to see if there is noise