Emerson Exchange 365

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I can not open delta v explorer

Dear friends 

I would like to download on controller after shutdown  my station but I can not open Delta V explorer and give me massage below , your help is Appreciation...

  

nawartalib

• 7 Aug 2016 2:19 PM
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6 Replies

• chigarthur

  

  • 7 Aug 2016 6:27 PM

  Check your windows services by running services.msc. See if DeltaV Database Server is Started. Refresh and restart it. If that does not help
  Go to DeltaV Database Administration. Click on Backup/Restore. Restore from a Backup you have done before the incident. See BOL for Backup/Restore Database help topics.
  If that does not work. I would not know if you have a system clone. It is now time to restore the image of your system.
  Though I have applied either of the steps above when it happened to me, I am open to better solutions.

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• nawartalib

  

  • 7 Aug 2016 9:01 PM

  In reply to chigarthur:

  Dear friend
  thank for your reply
  I checked deltaV database is started and I did refresh and restart with same problem , for buckup , I dont find any backup for system and we don't have system clone .
  any other suggestion please
  regard

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• Chris Spencer

  

  • 8 Aug 2016 1:04 PM

  In reply to nawartalib:

  I recently had a similar issue but it was version/patch specific to v12.3.1 WS12. What system version and workstation patch level are you currently using?

  Chris Spencer

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• Tinh Phan

  

  • 8 Aug 2016 4:22 PM

  I have ran into this issue before and I was lucky. I shutdown all the Operator and Maintenance stations that needed the DeltaV Pro+ database then restarted the DeltaV Pro+. After successful started the DeltaV Explorer, I then booted up the other DeltaV stations.
  If this don't work, I would advice calling to Global Service Center (GSC). They maybe able to recover your database since you don't have anybackup.

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• Sami Uddin

  

  • 11 Aug 2016 3:18 PM

  Do u have last backup??  Area wise.. With power up folder.. U need to create the new database.. Nd then once it's created.. U can re select the original data base... I had dis problem some 2 year ago.. Nd did d same.. Eventually it worked.. Back up I asked is if in case it did not run import fhx files area wise... Controller will not be downloaded... But I experienced dis thing once.. Nd after that it's working..

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• Sami Uddin

  

  • 11 Aug 2016 3:18 PM

  dear Friend
  create new database ...and dere must be some back up ..if not then for future you must take back every month put this in routine
  

  
  

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