Emerson Exchange 365

DeltaV software no longer shows up in the start menu

It went away. Not sure why, but i don't see most of the DeltaV folders. I only see "Delta V Engineering" and even that is missing most items. I can still use the software by searching for it, but the convenience is gone.

TreyB

• 8 May 2023 9:14 PM
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1 Reply

• Andre Dicaire

  

  • 8 May 2023 10:06 PM

  I had that happen to me on my Pro Plus, after we deployed the IDDC. My account was the main System Admin account, which had a local account on the Pro Plus when it was the Domain Controller. Since we kept the Domain name the same, that account technically moved to the IDDC server, and so I chalked this up to some confusion with the account moving, but still being present as a local account. I created a new User Account in the new domain, which then correctly set up my Start Menu folders on the PRo Plus. All other nodes in the system still have the proper folder structure in Start Menu for my original Domain Account, which I did not delete.
  
  In my start menu, I still had DeltaV Explorer, but no DeltaV folders. The Show Locations for exp showed me the DeltaV Engineering Folder was there and all the application shortcuts were there too. And they worked. The Installation and Operator folders were not there. I don't know why EXP stayed behind or why the Engineering Folder does not appear. I did not pursue this with the GSC. I never got to a root cause.

  Andre Dicaire

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