AMS Scan Manager

Hi, we are getting timeout error when trying to scan for device. Following are the details.

HART Version : 6

AMS Version : 11.5

When we see communication log, AMS sends command "0" for many times and eventually it is timedout.

 

Thanks in advance for your help.

 

-Sekhar

  • Sekhar,

    I would recommend that you open a call with the Global Support Center (GSC) as they are the technical experts. They can be reached at "ap-sms@emerson.com" or 1 800-833-8314

    Sorry I didn't reply sooner