/industries/power/b/power_-_blog/posts/ovation-users-conference-it-s-a-pleasure-to-be-of-serviceIn an Ovation Users’ Conference panel discussion between Glenn Heinl , vice president of Lifecycle Services; Mike Brown , manager of lifecycle proposals; Jaime Foose , director of security solutions and lifecycle shared services; and Hugo Ibarra , manageren-USTelligent Community 13