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controller not communicating

Hi,  I have two problems with my conrollers

I am having 6 or more "Hardware: Controller: Control: Module Slippage - Medium priority modules not executing at Module Scan Rate" alarms every 24hrs this is with controller no.3

more worryingly I am receiving "Hardware: Controller: ACN Communications: Not Communicating - Primary Network" alarms. this is with controller no.1

I do not seem to lose control of anything and when I run diagnostics I get a COMM: Communications: BAD

This communication alarm seems to last anywhere from a few minutes to a few hours and can happen a couple of times in a 24hr period and seems to sort itself out, during the alarm state the secondary light flashes on the controller the primary is not lit.

I have heard that a contractor 'could' have leant against some of the wires in our switch room, could a poor connection be causing this and if so how can it be traced

thx in advance for any response.

1 Reply

  • Hi,
    think here was an earlier blog on what could happen when you have communication failure and you have Tags that are pointing to other controllers.
    Have you installed the latest hotfixes, there was one fix about loosing communication between controller and workstation, the problem could last up to 24 Hours to clear, if you dont restart the was it workstation...

    Niklas Flykt 

    Klinkmann Oy

    Key Account Manager safety products

    [email protected]